Job Description: Sales Associate

POSITION SUMMARY The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support management.

MAJOR RESPONSIBILITIES

• Ensure each customer receives outstanding customer service
• Maintain awareness of all promotions and advertisements
• Execute the daily operational, day-to-day goals and priorities assigned by management
• Assist in the training and development of other employees
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the back room and warehouse area clean and organized
• Conscious of shoplifting activity
• Assist customers in locating merchandise in the shop as well as processing and up-selling custom orders
• Answer customer's questions and provide information on procedures and policies
• Complete knowledge of all products in the shop and custom order products

QUALIFICATIONS

• Must be able to work and willingness to work flexible hours including nights, weekends, Mondays and some holidays
• Have knowledge of basic Point of Sale systems along with willingness to learn
• Excellent customer service skills
• Excellent written and verbal skills with the ability to communicate clearly and effectively in all situations
• Be a fast learner, cheerful and always have a positive attitude
• Previous retail experience in a retail environment
• A commitment to service excellence and customer satisfaction
• A strong team player yet still able to work independently with minimal supervision
• Excellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task

PHYSICAL REQUIREMENTS

• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the shop

Email your Resume to TVDesign@totallyvintagedesign.com